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Questionnaire
BUSINESS NAME
1. Primary Contact Name
2. Email
3. Contact Number
4. Business Address
5. Website URL (if applicable)
6. Current Social Media Accounts (please select all that apply)
Facebook
Instagram
TikTok
X (Twitter)
LinkedIn
Other
7. Briefly describe your business (What products/services do you offer?)
8. Who is your target audience? Please be as specific as possible.
9. What geographic areas do you serve?
10. Who are your main competitors? Please provide their websites if available.
11. What makes your business unique in your industry?
12. What are your primary goals for your online presence? (e.g., increase traffic, improve reputation, generate leads)
13. Are there any specific objectives you want to achieve with our services? (e.g., increase social media followers by 20%, improve search engine rankings for specific keywords)
14. Is your current website meeting your needs? If not, what improvements are you looking for?
15. Do you have any specific design preferences or inspirations for your website?
16. Will you require e-commerce functionality on your website?
Yes
No
17. Which social media platforms do you believe are most relevant to your business?
18. Do you have any specific campaigns or promotions you want to run on social media?
19. How would you describe your brand's voice on social media?
20. Are you currently monitoring your business's online reviews and reputation? If yes, how?
21. Do you have a process in place for responding to positive/negative reviews?
22. Are your business details consistently listed across online directories?
23. Do you have any content preferences or guidelines we should be aware of?
24. What keywords or phrases do you believe are most important for your business?
25. Do you have any existing content that needs to be optimized for SEO?
26. How do you currently track the performance of your website and social media channels?
27. What metrics or KPIs are most important to you?
28. How often would you like to receive reports from us?
Annually
Bi-Annually
3 Months
2 Months
Monthly
Bi-Weekly
29. Is there any other information you believe is crucial for us to know?
30. Do you have any specific concerns or challenges you would like us to address?
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